Outsourced IT for Businesses

Cust. Tools

Customized Support Solutions

Highly-available networks need a highly-available support team. Infradapt is available to meet your organization’s unique support needs, offering a range of solutions from basic 8 to 5 support to 24/7/365 comprehensive services with availability monitoring.

Ticket Management & Issue Tracking

Infradapt employs industry-leading ticketing and trouble management software that ensures all issues, whether submitted via e-mail or phone, are tracked consistently and pursued to resolution.

TotalSupport¬† support service customers have access to Infradapt’s real-time customer portal where tickets can be monitored and reports on telephone support consumption can be retrieved.

Remote Support

Download helpdesk connector.

Support & Telephone Access Information

If you are calling for technical support from an unrecognized phone number, you will need to enter your company’s identification number when prompted. (To have your telephone number added for automatic identification, choose yes when prompted or ask the Infradapt representative when calling.)

Direct: +1-484-546-2001
Alternate: +1-215-525-7001
Toll-Free: 1-800-394-2301 option 2