Infradapt
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philadelphia 215-525-7000
lehigh valley 484-546-2000
toll-free 800-394-2301
 
Infradapt Enterprise VoIP IMS  

Infradapt has extensive expertise delivering and maintaining converged voice network solutions. From initial network assessments, application integration, to fully-managed deployment and maintenance, Infradapt has the capability to deliver on the promise of VoIP and exceed expectations.

INFRADAPT EXPERTISE
  • Small to Medium Business Solutions
  • Multi-Location Enterprises
  • Call Center Systems (Predictive Dialer / ACD)
  • Disaster Recovery and Business Continuity
  • Hosted / Co-Located VoIP Systems
  • Systems Integration / Voice Application Development

 


Small and Medium Business Solutions


Choose a capable, flexible, and cost-effective PBX solution for your business.

Infradapt has experience implementing and customizing phone system solutions for a wide variety of industries including medical, manufacturing, banking, restaurants, and many more.

  • Extensive Pre-Sales Consultation
  • Detailed Project Management & Implementation
  • On-Site Training and Post-Installation Support
  • Full Maintenance and 24/7 Support Services
  • Leasing / Financing Available

Multi-Location Enterprises


Choose a partner capable of building and supporting a telecommunications solution reliable and flexible enough for your enterprise.

Infradapt's enterprise telecommunications clients include Fortune-1000 and publicly-traded organizations, ranging in complexity from single-site high-availability solutions to multi-location disbursive VoIP environments.

  • National and International Deployment Experience
  • Integrated Dial Plans & Overflow Routing
  • High-Availability Infrastructure Design
  • 24-Hour Helpdesk & Support

Call Center Solutions


Infradapt has the experience to deploy and depth to support superior call center operations.

Whether seeking to expand or improve the operation of an existing call center operation, or launch a new center from the "ground up", Infradapt will deliver superior results.

  • Inbound and Outbound Call Flow Design
  • Campaign Design & List Optimization
  • Real-time monitoring and reporting
  • Work Force Management & Adherence
  • Screen Pop & CRM Systems Integration

 


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