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Voice from the Cloud
Why be held hostage to an inflexible "one size fits all" hosting solution or invest in expensive on-site equipment when Infradapt's hosted phone system solution offers all the flexibility your business needs?
- Quick activation & deployment.
- Scalable to meet your demanding business needs.
- Large range of supported telephone sets.
- Full international carrier footprint.
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Hosted Asterisk PBX
If you're looking for a basic business phone system solution with lots of extras, Infradapt's hosted Asterisk PBX platform offers what you're looking for.
Need a custom telephony application? Infradapt offers hosted IVR and voice application solutions including payment by phone, customer satisfaction surveys, and many others.
Learn more about hosted Asterisk.
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Hosted Switchvox
Digium Switchvox is a cutting-edge unified communications platform featuring an easy-to-use web interface and a host of powerful self-management tools.
Hosted Switchvox solutions are perfect for organizations who wish to completely customize their phone system experience and provide end-user call control and management tools.
Now compatibile with mobile devices including iPhone and Blackberry!
Learn more about hosted Switchvox.
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Hosted Presence OpenGate
Presence is a full-featured enterprise contact cnter platform that includes inbound, outbound, instant messaging, and other unified communications channels.
The Presence platform is a mature and stable solution that has been in production use for almost ten years. Its predictive dialer and all-in-one agent desktop solution have been consistently recognized as among the best in the industry.
Infradapt offers the full Presence suite in an on-demand hosted services model.
Learn more about hosted Presence.
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SoHo - Small Office / Home Office
An ideal solution for the Small Office and Home Office, Infradapt's hosted VoIP telephone system solution offers all the features, customization, and flexibility of an enterprise VoIP system, affordably.
Choose from a variety of phone sets, calling plans--including an unlimited* domestic or international option, and advanced features, let Infradapt customize a communications solution for your business today!
- Music on Hold
- Voicemail
- Call Transfer
- Hunting and Ring Groups
- Call Recording
- Call Monitoring
- Detailed Reporting
Enterprise - Trunking & Hybrid Solutions
Solutions for enterprises range from hybrid on-site and hosted solutions to fully-hosted deployments for dispersive enterprises.
Centralized IP trunking allows your organization to gain real-time control over call routing and save money over traditional carriers.
- Real-time Call Routing via Web Portal
- Failover routing for site outages and business continuity.
- Bulk VoIP Calling Packages
- Centralized inter-company dial plans.
- Hosted call recording and quality monitoring solution.
Call Center - Hosted Predictive Dialer / Trunking
Make your sales force more productive and deliver top-line business value with hosted predictive dialing and CRM integration.
Beyond simple calling, Infradapt offers a fully-managed predictive dialing and intelligent call routing platform as an enhancement to its telephony backbone.
- Skill-based routing ensures the most capable agent takes each call.
- Live agent performance monitoring allows tracking agents by group, team, or individually.
- Live call monitoring and reporting allows supervisors and quality assurance staff to manage more effectively.
- Real-time campaign and list controls allow supervisors to stop and start campaigns at a moment's notice.
24 Hour Service and Support
Infradapt's hosted plaform solutions are monitored for high-availbility 24/7 and designed to be highly-resilient. All hosted solutions include full access to Infradapt's 24-hour help desk and operations center so you'll never have to worry about where to get help when you need it.
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