Why be held hostage to an inflexible "one size fits all" hosting solution or invest in expensive on-site equipment when Infradapt's hosted phone system solution offers all the flexibility your business needs?
- Powerful easy-to-use web interface.
- Quick activation & deployment.
- Customizable menus and attendants.
- Flexible voicemail with e-mail delivery of messages.
- Large range of supported telephone sets.
- Flexible calling plans.
- "Built to grow," add on phones or options including predictive dialing, call recording, etc.
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Above: Hosted service telephone sets. |
| SoHo - Small Office / Home Office |
An ideal solution for the Small Office and Home Office, Infradapt's hosted VoIP telephone system solution offers all the features, customization, and flexibility of an enterprise VoIP system, affordably.
Choose from a variety of phone sets, calling plans--including an unlimited* domestic or international option, and advanced features, let Infradapt customize a communications solution for your business today! |
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| Calling Plans * |
Features |
- Unlimited Domestic (US)
- Unlimited US & Canada
- Unlimited Mexico
- Unlimited Western Europe
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- Music on Hold
- Voicemail
- Call Transfer
- Hunting and Ring Groups
- Call Recording
- Call Monitoring
- Detailed Reporting
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| Enterprise - Trunking & Hybrid Solutions |
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Solutions for enterprises range from hybrid on-site and
hosted solutions to fully-hosted deployments for dispersive
enterprises.
Centralized IP trunking allows your organization to gain real-time control over call routing and save money over traditional carriers.
| Enterprise Solutions |
- Real-time Call Routing via Web Portal
- Failover routing for site outages and business continuity.
- Bulk VoIP Calling Packages
- Centralized inter-company dial plans.
- Hosted call recording and quality monitoring solution.
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| Call Center - Hosted Predictive Dialer / Trunking |
Make your sales force more productive and deliver top-line business value with hosted predictive dialing and CRM integration.
Beyond simple calling, Infradapt offers a fully-managed
predictive dialing and intelligent call routing platform
as an enhancement to its telephony backbone. |
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| Uses / Applications |
Features |
- Customer
Service
- Outbound
Telesales
- Inbound
Sales
- Quality
Assurance
- Market
Research
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- Skill-based
routing ensures the most capable agent takes each call.
- Live
agent performance monitoring allows tracking agents by group,
team, or individually.
- Live
call monitoring and reporting allows supervisors and quality
assurance staff to manage more effectively.
- Real-time
campaign and list controls allow supervisors to stop and
start campaigns at a moment's notice.
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