IT Support - Managed Services - Lehigh Valley, Philadelphia

Managed IT Services

Fixed Rate, Unlimited IT Support that maximizes productivity and availability

Infradapt is an IT company covering all aspects of IT including Voice, Data and Cloud. We specialize in understanding the impact of IT in your business in order to custom tailor a complete IT business environment to your needs leveraging a combination of Cloud and Premise resources.
Infradapt offers a simpler way to experience technology: brand new hardware, the latest software and comprehensive support for a single fixed monthly price, no surprises.

Managed IT Services, Voice, Data, Cloud and Helpdesk, the entire IT Department your business wants and all IT Infrastructure your business needs, without the capital expenditures.

Gain access to Cloud Computing through the powerful Infradapt Cloud Infrastructure a robust, cost effective and guaranteed environment; everything at a predictable fixed price.


Learn More

Contact an Infradapt Solutions Specialist at 1-800-394-2301 to explore how Cloud Computing and Hosted Infrastructure solutions can benefit your organization.


Support Solutions That Never Let You Down.

Infradapt’s Managed IT Services solution focuses on maintaining our clients Computer, Server, and Voice networks so that clients can focus on their core business. Best of all, with our flat rate (fixed price) plan, your support is unlimited and you won’t face unpredictable costs or nickle-and-dime charges. Built into every one of our Managed IT Services plans is a review, audit, monitoring, and forecasting process that allows us to proactively defend against downtime and anticipate problems before they happen. In addition to our various fixed fee or flat rate service plans, we also serve different infrastructure models, simply described as Premise, Hybrid, or Cloud.

Managed IT Services Premise is designed to meet the needs of our customers who prefer an operational environment that is wholly on-site. Managed IT Services Hybrid, allows clients to introduce cloud elements into their organization according to a gradual and customized schedule. Finally, for our InfraCloud customers, we provide Managed IT Services Cloud, which supports all of our client’s Premise-Based infrastructure while simultaneously maintaining their Cloud-Based resources, applications, and data.

Our InfraPremise offering can include hardware and software upgrades, monitoring, and real time alerts while our Hybrid approach can deliver Disaster Recovery, SIP protocol capabilities, carrier redundancy, and more features that can prepare for an organization to take advantage of Cloud-Based services and benefits. Managed IT Services for InfraCloud provides complete peace of mind with maximum flexibility.

24/7/365 Managed Services

Infradapt’s hosted platform solutions are monitored for high-availability 24/7 and designed with operational resilience in mind. Additionally, all hosted infrastructure solutions include full access to Infradapt’s 24-hour help desk and operations center so you’ll never have to worry about where to get help when you need it.

 


Infradapt is a Dell, Digium, Polycom, Adtran, Cisco and Ruckus Partner, VMware Solution Provider and Microsoft Cloud Services Provider. All partner products and solutions are available to our clients in and Fixed Rate monthly model.


Learn More

Contact an Infradapt Solutions Specialist at 1-800-394-2301 to explore how Cloud Computing and Hosted Infrastructure solutions can benefit your organization.

Managed Services – On Premise, Hybrid, or Cloud

Infradapt’s Managed Services Total Support solution is structured to reliably deliver up-time and contain technology spending. Using preventive maintenance, monitoring, and best-practice management methods to support your operation, as well as built-in hardware and software “refreshes”, Infradapt is able to offer this solution for a fixed fee.

The result is predictable and reliable performance. Total Support service plans are available for InfraPremise solutions designed to our clients who prefer to retain all of their IT assets in-house and on-site; Total Support service plans are also available for our hybrid solutions to clients who wish to introduce cloud services at a measured pace while retaining a significant on-site infrastructure.


Managed Service Offerings

All-Inclusive Service and Support

  • 24x7x365 Helpdesk
  • Remote Support and Remote Assistance
  • On-site Support as Needed
  • Parts Replacement Services
  • State-Of-The-Art Trouble-Ticketing System
  • iPhone, Blackberry, Android and Windows Smartphone Support

Proactive Maintenance

  • 24x7x365 Monitoring and Alert System
  • Mission Critical Server Performance Alerts
  • Mission Critical Services Availability Alerts
  • Patch Management
  • Disk Clean-Ups

Virtual CIO

  • Quarterly Technology Reviews and Future Proofing
  • Technology Consulting and Engineering
  • Project Management of On-Site Implementations
  • Proof of Concept / Lab Testing
  • Annual Telco Audits
  • Loaner Equipment
  • Training Facilities
  • Disaster Recovery Facilities

Hassle Free Vendor Management

  • Line Of Business Applications
  • Telecom and Internet Service Providers
  • Web Site Consultants/Companys
  • Copiers and Printers
  • Phone System Vendors

 

Cyber Security Management

  • Desktop Anti-Virus Automatic Updates
  • Spyware, Botnets and Phishing Protection
  • E-Mail Virus and Spam Control
  • Web Content Filtering and Reporting
  • E-Mail Archiving and E-Mail Continuity
  • Firewall Management
  • Secure VPN Access Management

Backup and Disaster Recovery

  • Automatic Hourly Backups
  • Data Secured in Three Places
  • Automated Nightly Data Transfer Off-site
  • Backup Verification and Reporting
  • 24x7x365 Backup Failure Monitoring and Notification

Mitigate Your RISK, With Infradapt’s Comprehensive Offers

In addition to traditional IT offers, Infradapt developed InfraCloud our Cloud-Based Fixed Rate offering and InfraPremise our Premise-Based Fixed Rate and comprehensive offers that include all hardware, software, and services to satisfy your specific needs.

Unlike other companies that only broker or resell third party cloud services, Infradapt manages our own distributed cloud based infrastructure made available to all of our customers, in addition to third party public cloud services.

The more Infradapt infrastructure services you use, the more you transfer the risk associated with IT to Infradapt.

InfraCloud is fully protected with: Redundant Internet, Fire Suppression, Redundant Power, Redundant HVAC, Physical Security, Data Backup, Dust Control and much more.

 

Infradapt Foundation Offerings

Benefits


InfraCloud – Specific Benefits


Infradapt is a Dell, Digium, Polycom, Adtran, Cisco and Ruckus Partner, VMware Solution Provider and Microsoft Cloud Services Provider. All partner products and solutions are available to our clients in and Fixed Rate monthly model.


Learn More

Contact an Infradapt Solutions Specialist online or call 1-800-394-2301 to explore how Infradapt can optimize your data and communications infrastructure and maximize your company’s productivity.