PBX Solutions

Professional turn-key VoIP PBX solutions.

Infradapt Infradapt
Phone: 1-800-394-2301 
 
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 Case Study
Case Study: Harriet Carter Gifts See how Infradapt helped Harriet Carter Gifts replace its aging AVAYA Definity PBX system with Digium Asterisk Business Edition and Presence OpenGate.


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The Right Partner For Your Project

Opening a new site? Confronting the limitations of an aging voice platform? Infradapt will help your organization with its project from start to finish--evaluating system requirements, building a business case, and ultimately installing and supporting your environment.

Smooth Deployment

The goal of any migration or initial rollout is a smooth transition and the least business disruption possible. Infradapt has an experienced project management team that has coordinated graceful voice solution implementations in industries as diverse as aerospace, healthcare, manufacturing, retail, and financial services.

Integrating with a legacy platform? Porting numbers between carriers? Migrating departments in phases? Infradapt has the experience to deliver on-time and on-budget.

Features You Can Use

Most organizations deploying a new PBX only enable just enough features to mimic a previous system, missing a valuable opportunity. As part of a PBX deployment plan, Infradapt will work with you to develop a plan to activate the most appropriate features for your organization and then conduct user, supervisor, or administrator training as needed. The goal is to ensure you achieve the maximum organizational benefit, including productivity enhancements.

Continuity

Infradapt is not afraid to ask the question, "What if...?" Ultimately, every site will experience some form of power or telecommunications service disruption to the point where callers will be unable to reach their system. In many cases, low-cost or no-cost options are available from your carrier that will allow service to be redirected around such an outage. Additionally, Infradapt offers a business continuity service from its cloud voice platform that can sustain your organization through an extended site emergency or outage.

Real ROI

Infradapt analyses many factors when completing a project ROI study for an organization. Beyond the basic equipment replacement ROI--maintenance cost reduction, lease buyout or replacement advantage, etc.--Infradapt also looks at how current and proposed infrastructure is being consumed. Phone and Internet costs (if appropriate) are reviewed, carrier traffic studies are performed, and ultimately the most cost-effective solution is proposed for your organization.

In many cases, existing PBX equipment isn't capable of providing appropriate analysis of call data or trunk usage, so follow-up (and ongoing) post-implementation consumption studies can be performed to make sure your organization isn't overspending on telecommunications or underestimating demand and missing opportunities because customers can't reach you.

Leasing / Financing Available

Infradapt will work with your preferred lender should you wish to finance your PBX investment. Additionally, it has qualified several of the industry's top financial services firms to offer turn-key equipment financing for its solutions. In most cases, an offer from one of these firms can be included with a proposal or price quotation. Ask your Infradapt solutions specialist for more information about taking advantage of these offers.

 

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