Outsourced IT for Businesses


Solutions

Cloud Computing and Communication is Safer, More Cost-effective, and Incredibly Flexible.

Infradapt Cloud-based computing resources are less expensive and more resilient than hardware;  delivering  higher up-time, network responsiveness, and scalability while offering a lower Total Cost of Ownership than premise-based hardware.

Whether you need a single server for a small workforce or dozens of servers to support a disbursed enterprise, Infradapt’s solutions offer the enormous benefits of cloud facilities without privacy or security drawbacks.  Desktop as a Service, sometimes referred to as Cloud Hosted Virtual Desktops or VDI, offers a hassle free, simplified application and computing service for users, leaving the storage, security, hardware, and infrastructure headaches to Infradapt.

Infradapt offers “private” cloud and Hybrid Cloud with access is provided using encryption technology.

We understand the regulatory and security standards of different industries, and the requirements of publicly-owned companies for handling credit card information, health records, and financial records.

True Privacy

Many providers of cloud application services (such as “free” web-based e-mail providers) fund their services by analyzing your private communications in order to better understand which advertisements you are likely to click.

Such solutions should not be considered private by any business.

Infradapt’s dedicated private cloud solution delivers true privacy; strict safeguards, including firewalls and private networks within the cloud, ensure that your data remains under your exclusive control.

InfraCloud – Private Cloud – Offerings

We offer Self-Serve and Full-Service Private Cloud Infrastructures.

Self-Serve Infrastructure as a Service (SS-IaaS) is a Private Cloud powered by VMWare and you and your staff have full control over your workloads, while Infradapt offers Tier 2 and above tiered support.

Full-Service Infrastructure as a Service (FS-IaaS) is a Private Cloud fully managed by Infradapt from server configuration to helpdesk calls.

In either case you can count on complete infrastructure support with the advantage of fixed rate plans.

InfraCloud Benefits

  • Fixed Fee – Fixed Rate IT – No Capital Investment
  • Quick Provisioning System – Immediate Access to Hosted Environment
  • Video Conferencing Capable Cloud PBX Telephony System – Available
  • Unlimited Calling to the United States – Available
  • Regular Hardware Replacement and Software Upgrades – Included
  • Private Cloud – True Privacy Isolation – Included
  • 24x7x365 Monitoring and Alert System – Included
  • 24x7x365 Helpdesk – Included
  • Redundant High-Bandwidth – Included
  • Data Bunker Facility – Included
  • Redundant Power Generation – Included
  • E-Mail, DNS and Web Hosting Services – Included
  • E-Mail Virus and Spam Control – Included
  • State-Of-The-Art Trouble-Ticketing System – Available for SS-IaaS – Included with FS-IaaS
  • Complete Network Administration – Available for SS-IaaS – Included with FS-IaaS
  • Proactive Maintenance – Available for SS-IaaS – Included with FS-IaaS
  • Backups and Disaster Recovery – Available for SS-IaaS – Included with FS-IaaS
  • Secure VPN Access for Remote Users – Available for SS-IaaS – Included with FS-IaaS
  • Complete Control – Included with SS-IaaS

Featured Software and Applications

  • Microsoft Office, Exchange, E-Mail and Skype for Business
  • Microsoft Windows Server and SQL Server
  • Microsoft Windows VDI as Pooled Desktops, Personal Desktops, and Remote Desktop Sessions (formerly Terminal Services)
  • Full-Featured PBX with Digium or Polycom Telephones and Video Conference
  • Line of Business Applications

 

Infradapt is a Microsoft, Dell, Digium, Polycom, Adtran, Cisco, VMware and Presence Technologies Partner and Solution Provider. All partner products and solutions are available to our customers in and Fixed Rate monthly model.
Please consult an Infradapt Solution Specialist for any specific product needs.

Learn More

Contact an Infradapt Solutions Specialist at 1-800-394-2301 to explore how Cloud Computing and Hosted Infrastructure solutions can benefit your organization.

Cloud Levels 1, 2, 3 – Migration Methodology

With our tried and true approach, you migrate your infrastructure to the cloud on your terms, at your own pace. We will be here to assist your organization and personnel, every step of the way.

Normalization and Virtualization

  • We normalize your environment in preparation for virtualization.
  • We monitor your environment in preparation for virtualization.
  • We advise on licensing pitfalls and licensing requirements.
  • We virtualize your environment to prepare it for the cloud.

You keep your environment virtualized on Level 1 for as long as you deem appropriate, without being forced to move to the next level. And when you are ready to move to the next level, Infradapt will be ready to help you get there.

Replication and Business Continuity

  • We replicate your data to the cloud. You are now half way into the cloud.
  • We monitor and maintain your replicated cloud environment.
  • We advise on Disaster Recovery and Business Continuity strategies, requirements, and pitfalls.

You can choose to keep your replicated cloud workloads on Level 2 for as long as you want and reap the benefits of quick Disaster Recovery and Business Continuity. When you are ready to move to the next level, Infradapt will take you to Level 3.

Full-Service IaaS Private Cloud

  • We prepare your own Private Cloud and offer all the physical environment, hardware, software and bandwidth resources necessary to run your workloads from the cloud.
  • We monitor and maintain your Private Cloud environment.
  • We advise and take responsibility for the entire Full-Service IaaS Private Cloud. We advise on best practices requirements and common pitfalls.
  • We offer a 24x7 Helpdesk to assist your users with getting the most out of your Cloud environment.

Cloud-Based Small- and Medium-Sized Business Solutions

InfraCloud Cloud-based infrastructure solutions offer significantly lower start-up costs than traditional platforms, as well as quicker activation and accelerated time to market we will get you up and running fast, with the exact infrastructure you need to succeed.

Infradapt offers complete cloud-based solutions, voice, data, contact center and support, all for a fixed monthly price.

Hosted Turn-Key Small Business Platform, all you need Voice, Data and Managed Services.

Available as a one-stop turn-key solution, Infradapt offers a total infrastructure solution for small business. From file storage, virtual desktops, and Microsoft Office, the Turn-Key Small Business Platform also includes e-mail and phone service.

  • Microsoft Office, Hosted-Exchange, E-Mail and Skype for Business
  • Microsoft Windows Server and SQL Server
  • Microsoft Windows VDI as Pooled Desktops, Personal Desktops, and Remote Desktop Sessions (formerly Terminal Services)
  • Full-Featured Hosted IP PBX with Digium or Polycom Telephones and Video Conference Capabilities
  • Hosted Line of Business Applications
  • Hosted Switchvox Phone System (Digium Switchvox)
  • Firewall & Security
  • Branch Connectivity Expansion via VPN
  • SIP Trunks
Microsoft Windows Digium Switchvox

We migrate your environment from a premise-based situation to a cloud-based environment and run your workloads in the cloud. Whether your workload is voice, data or both, we have the experience and the expertise to make the transition seamless and as easy as 1, 2, 3.

Learn more about Turn-Key Small Business Platform.

Infradapt is a Microsoft, Dell, Digium, Polycom, Adtran, Cisco, VMware and Presence Technologies Partner and Solution Provider. All partner products and solutions are available to our customers in and Fixed Rate monthly model.
Please consult an Infradapt Solutions Specialist for any specific product needs.

Hosted Servers & Applications

Why buy or lease physical servers when you can eliminate the need for maintenance, warranties, and other nuisances? Infradapt's on-demand cloud platform offers:

Hosted Windows

Hosted Windows

If you are looking for the next generation operating system from Microsoft with the added peace of mind of knowing it was done to your specifications, Infradapt's hosted Windows is the solution.

Hosted Exchange

Hosted Exchange

Exchange fully hosted and replicated. Nothing is more mission critical than communication. E-mail and telephony are at the heart of today's enterprises. Your business deserves and needs the same reliability and features that the Fortune 100 companies rely on.

Infradapt hosted e-mail and communication solutions give you just that – a Fortune 100 solution on a Small Business budget.

(Compatible with mobile devices including iPhone, Android and Blackberry)

Hosted SQL

Hosted SQL Server

Many ERP solutions today run on SQL databases.

If you face the challenge of looking for a solution that will allow your entire company to gain access to the same data, all of the time, regardless of location - talk to us about how to host your ERP Software and/or your Application Databases.

Hosted Asterisk

Hosted PBX

Asterisk is the most widely used Open Source PBX software in the world surpassing the number of installations of traditional vendors of proprietary IP Telephony like Cisco, Nortel and Avaya.

LAMP (Linux, Apache, MySQL, Php, Perl, Python) is the open source base for many world class web enabled applications.

Distributions: RedHat Enterprise Server; CentOS Linux Server; Ubuntu Server; FreeBSD; many more...

 

Hosted Call Center / Contact Center – Hosted Predictive Dialer / Trunking

Improve sales force productivity and deliver top-line business value with hosted predictive dialing and CRM integration. Infradapt offers a fully-managed predictive dialing and intelligent call routing platform as an enhancement to its telephony backbone.

  • Skill-based routing ensures the most capable agent takes each call
  • Live agent performance monitoring allows tracking agents by group, team, or individually
  • Live call monitoring and reporting allows supervisors and quality assurance staff to manage more effectively
  • Real-time campaign and list controls allow supervisors to stop and start campaigns at a moment's notice

Hosted Contact Center Platform / SaaS

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Infradapt offers a full range of contact center solutions—from Asterisk and Switchvox to Presence OpenGate—on-demand from its resilient cloud hosting platform. Whether you're looking for a fully outsourced solution including telecommunications services or a hybrid model where you leverage existing in-house equipment, Infradapt can help you make an informed decision and quickly get you started.

A hosted solution offers many advantages over on-premise equipment, including built-in redundancy and expertise, reduced initial investment, faster go-live, and other benefits.

  • Low Cost
  • Full Functionality
  • Built-In Redundancy
  • Secure Network Transport
  • Full Telecommunications Services Suite
  • High-Bandwidth Co-location Facilities

24/7/365 Service and Support

Infradapt's hosted platform solutions are monitored for high-availability 24/7 and designed to be highly resilient. All hosted solutions include full access to Infradapt's 24-hour help desk and operations center so you will never have to worry about where to get help when you need it.

Hosted Small- and Medium-Sized Business Offerings

  • InfraCloud - Fixed Rate Cloud-Based Offerings
  • Managed Services - Fixed Rate Total Support to Cloud, Premise or Hybrid Offers
  • Video Conferencing Capable IP PBX Telephony Systems
  • SIP Trunking with Unlimited Calling Plans
  • Redundant Internet Connectivity - Internet High Availability

Benefits

  • Fixed Fee - Fixed Rate IT
  • Regular Hardware Replacement and Software Upgrades - Included
  • Cloud-Based Solutions- InfraCloud
  • Premise-Based Solutions - InfraPremise
  • E-Mail, DNS and Web Hosting Services - Included
  • E-Mail Virus and Spam Control - Included
  • 24x7x365 Monitoring and Alert System - Included
  • 24x7x365 Helpdesk - Included
  • State-Of-The-Art Trouble-Ticketing System - Included
  • Secure VPN Access for Remote Users - Included
  • Proactive Maintenance - Included
  • Backups and Disaster Recovery - Included
  • Complete Network Administration - Included
  • Complete Control over Servers - Included

Managed Services For Small Business- On Premise, Hybrid, or Cloud

Infradapt's Managed Services Total Support solution is structured to reliably deliver up-time and contain technology spending. Using preventive maintenance, monitoring, and best-practice management methods to support your operation, as well as built-in hardware and software "refreshes", Infradapt is able to offer this solution for a fixed fee.

The result is predictable and reliable performance. Managed Services Total Support service plans are available for InfraPremise solutions designed to our clients who prefer to retain all of their IT assets in-house and on-site; Managed Services Total Support service plans are also available for our hybrid solutions to clients who wish to introduce cloud services at a measured pace while retaining a significant on-site infrastructure.

All-Inclusive Service and Support

  • 24x7x365 Helpdesk
  • Remote Support and Remote Assistance
  • On-site Support as Needed
  • Parts Replacement Services
  • State-Of-The-Art Troble-Ticketing System
  • iPhone, Blackberry, Android and Windows Smartphone Support

Proactive Maintenance

  • 24x7x365 Monitoring and Alert System
  • Mission Critical Server Performance Alerts
  • Mission Critical Services Availability Alerts
  • Patch Management
  • Disk Clean-Ups

Hassle Free Vendor Management

  • Line Of Business Applications
  • Telecom and Internet Service Providers
  • Web Site Consultants/Companys
  • Copiers and Printers
  • Phone System Vendors

Virtual CIO

  • Quarterly Technology Reviews and Future Proofing
  • Technology Consulting and Engineering
  • Project Management of On-Site Implementations
  • Proof of Concept / Lab Testing
  • Anual Telco Audits
  • Loaner Equipment
  • Training Facilities
  • Disaster Recovery Facilities

Edge Security Management

  • Desktop Anti-Virus Automatic Updates
  • Spyware, Botnets and Phishing Protection
  • E-Mail Virus and Spam Control
  • Web Content Filtering and Reporting
  • E-Mail Archiving and E-Mail Continuity
  • Firewall Management
  • Secure VPN Access Management

Backup and Disaster Recovery

  • Automatic Hourly Backups
  • Data Secured in Three Places
  • Automated Nightly Data Tranfer Off-site
  • Backup Verification and Reporting
  • 24x7x365 Backup Failure Monitoring and Notification

Additional Benefits

Comprehensive Assessment & Evaluation

InfraPremise performs an extensive pre-sale consultation, evaluating network capacity, application requirements, server, desktop, laptop and mobile requirements, existing call flows (if applicable), current trunk and carrier services utilization, as well as disaster recovery and business continuity considerations to develop the most effective solution for your organization's needs. In most cases, Infradapt is able to eliminate redundancy, upgrade equipment and services, and ultimately deliver a complete platform upgrade while reducing long-term operating costs.

Consistent Project Management & Implementation

As part of any deployment, Infradapt's project management team makes sure things go smoothly. A dedicated project manager will be assigned to your project to coordinate logistics, manage schedules, and keep everyone in sync.

Full Life-Cycle Support

Infradapt's 24-hour helpdesk is always available to support your network, computer, and telephony needs. Whether responding to a basic configuration question or a carrier outage, our front-line engineers will work with you to diagnose your problem and work with you from start to finish, ensuring rapid resolution. Periodic strategic consulting to review the effectiveness of your platform and operations will ensure that your organization continues to have the most efficient and cost-effective solution in place. Our relationship is an ongoing commitment to ensure capabilities meet requirements at the correct price point.

The Right Partner For Your Project

Whether you are expanding and opening a new site or confronting the limitations of an aging voice or data platform, Infradapt can implement your InfraPremise project from start to finish - evaluating system requirements, building a business case, and ultimately installing and supporting your ideal environment.

Smooth Deployment

The goal of any migration or initial roll-out is a smooth transition with the least amount of business disruption possible. InfraPremise assigns an experienced project management team that has coordinated solution implementations in industries as diverse as aerospace, healthcare, manufacturing, retail, and financial services. From integrating with a legacy platform, to porting numbers between carriers, even migrating departments in phases, Infradapt has the experience to deliver on-time and on-budget. Our clients have confidence because we have done it before.

Features You Can Use

Most organizations deploying a new PBX only enable just enough features to mimic a previous system, missing a valuable opportunity. As part of a PBX deployment, InfraPremise will work with you to develop a plan to activate the most appropriate features for your organization and then conduct user, supervisor, or administrator training as needed. The goal is to ensure you achieve the maximum organizational benefit, including productivity enhancements. We operate in a similar fashion with regard to hardware and software, rigorously reviewing requirements and achieving the most cost-effective deployment of resources to meet both current and anticipated needs.

The Confidence of Continuity

Ultimately, every site will experience some form of power or telecommunications service disruption to the point where callers will be unable to reach their system. In many cases, no cost to low-cost options are available from your carrier that will allow service to be redirected around such an outage. Additionally, Infradapt can even offer an optional business continuity service from its cloud voice platform that can sustain your organization through an extended site emergency or outage.

Realizing ROI

Infradapt analyses many factors when completing a project Return on Investment (ROI) study for an organization. Beyond the basic equipment replacement ROI, maintenance cost reduction, lease buyout or replacement advantage, etc. Infradapt also looks at how current and proposed infrastructure is being consumed. Phone and Internet costs are reviewed, carrier traffic studies are performed, and ultimately the most cost-effective solution is proposed for your organization. In many cases follow-up (and ongoing) post-implementation consumption studies can be performed to make sure your organization is not overspending on data and telecommunications hardware and software or underestimating demand and missing opportunities.

Learn More

Contact an Infradapt Solutions Specialist online or call 1-800-394-2301 to explore how Infradapt can optimize your data and communications infrastructure and maximize your company's productivity.

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Enterprise Cloud Infrastructure Solutions

Infradapt InfraCloud offers a full spectrum of cloud infrastructure solutions for the enterprise, including business continuity, disaster recovery, total infrastructure outsourcing solutions, hybrid application hosting and scalability solutions

Infrastructure as a Service (IaaS) Platform

Beyond hosted servers and applications, Infradapt offers a fully-managed, private cloud infrastructure solution. Featuring isolated server space, private network facilities, and secure connectivity, your entire network can exist securely within Infradapt's hosted cloud platform.

  • Private Network – All data for your organization exists within an encrypted and isolated network behind carrier-grade firewall equipment. It is not directly exposed to the Internet or any other Infradapt customer.
  • Secure Access Transport – Access to your organization's hosted server infrastructure can be established using industry-standard firewall software, point-to-point VPN hardware, or via secure MPLS connectivity.
  • Server and Storage Resources – Every server your organization uses in production can be hosted within Infradapt's managed services platform. Microsoft Windows Server, Linux, AIX, and many other environments are supported.
  • High-Availability and Replication – Total platform replication is available for true business continuity to another Infradapt data center or one of your locations.
  • Business Continuity in the Cloud – Leveraging the on-demand power of Infradapt's cloud infrastructure allows your organization to maintain a virtual replica of your entire physical network infrastructure ready to be activated at a moment's notice. Infradapt's solutions start with simple off-site data replication and scale to whatever level of complexity your organization requires—up to a full replica of your premise infrastructure.

In addition to being available when needed, Infradapt's cloud infrastructure offers superior performance to many on-premise platforms. In fact, due to the superior network performance and scalability, many customers have chosen to embrace the cloud platform as their production infrastructure and to re-deploy premise resources for backup or staging applications.Hosted Asterisk

Enterprise Cloud Telephony Solutions

Infradapt has been a pioneer in the emerging hosted voice platform market, leveraging the flexibility of its cloud computing platform to deliver efficiencies to PBX and contact center services.

VoIP and technologies like virtualization have helped to make cloud-based voice services reliable, efficient, flexible, and extremely cost-effective.

A Smarter Voice is in the Cloud

Say goodbye to inflexible "one-size-fits-all" hosting solutions and expensive on-site equipment. Infradapt's hosted phone system solution offers all the flexibility your business needs.

  • Quick activation & deployment
  • Scalable to meet your dynamic business needs
  • Large range of supported telephone set
  • Full international carrier footprint

Enterprise – Trunking & Hybrid Solutions

Solutions for enterprises range from hybrid on-site and hosted solutions to fully-hosted deployments for disparately dispersed enterprises.

Centralized IP trunking allows your organization to gain real-time control over call routing and save money over traditional carriers.

  • Real-time Call Routing via Web Portal
  • Failover routing for site outages and business continuity
  • Bulk VoIP Calling Packages
  • Centralized inter-company dial plans
  • Hosted call recording and quality monitoring solution

Flexibility for the Changing Enterprise

Whether dealing with an acquisition, divestiture, facility move, or other platform-affecting situation, Infradapt has both the expertise and the capacity to get the job done.

With Infradapt's cloud infrastructure solution, normal hardware procurement lead times are eliminated and the time it takes to deploy new servers is reduced from days and weeks to hours. When dealing with an unexpected surge in demand, this can mean the difference between realized revenue and lost opportunity.

Hosted Servers & Applications

Why buy or lease physical servers when you can eliminate the need for maintenance, warranties, and other nuisances? Infradapt's on-demand cloud platform offers:

Hosted Windows

Hosted Windows

If you are looking for the next generation operating system from Microsoft with the added peace of mind of knowing it was done to your specifications, Infradapt's hosted Windows is the solution.

Hosted Exchange

Hosted Exchange

Exchange fully hosted and replicated. Nothing is more mission critical than communication. E-mail and telephony are at the heart of today's enterprises. Your business deserves and needs the same reliability and features that Fortune 100 companies rely on.

Infradapt hosted e-mail and communication solutions give you just that – a Fortune 100 solution on a Small Business budget.

(Compatible with mobile devices including iPhone, Android and Blackberry)

Hosted SQL

Hosted SQL Server

Many ERP solutions today run on SQL databases.

If you face the challenge of looking for a solution that will allow your entire company to gain access to the same data, all of the time, regardless of location - talk to us about how to host your ERP Software and/or your Application Databases.

Hosted Asterisk

Hosted PBX

Asterisk is the most widely used Open Source PBX software in the world surpassing the number of installations of traditional vendors of proprietary IP Telephony such as Cisco, Nortel and Avaya.

LAMP (Linux, Apache, MySQL, Php, Perl, Python) is the open source base for many world class web enabled applications.

Distributions: RedHat Enterprise Server; CentOS Linux Server; Ubuntu Server; FreeBSD; many more...

24/7/365 Service and Support

Infradapt's hosted platform solutions are monitored for high-availability 24/7 and designed to be highly resilient. All hosted solutions include full access to Infradapt's 24-hour help desk and operations center so you will never have to worry about where to get help when you need it.

Call Center – Hosted Predictive Dialer / Trunking

Improve sales force productivity and deliver top-line business value with hosted predictive dialing and CRM integration. Infradapt offers a fully-managed predictive dialing and intelligent call routing platform as an enhancement to its telephony backbone.

  • Skill-based routing ensures the most capable agent takes each call
  • Live agent performance monitoring allows tracking agents by group, team, or individually
  • Live call monitoring and reporting allows supervisors and quality assurance staff to manage more effectively
  • Real-time campaign and list controls allow supervisors to stop and start campaigns at a moment's notice

Hosted Contact Center Platform / SaaS

(Click to Zoom)

Infradapt offers a full range of contact center solutions—from Asterisk and Switchvox to Presence OpenGate—on-demand from its resilient cloud hosting platform. Whether you're looking for a fully outsourced solution including telecommunications services or a hybrid model where you leverage existing in-house equipment, Infradapt can help you make an informed decision and get you started quickly.

A hosted solution offers many advantages over on-premises equipment, including built-in redundancy and expertise, reduced initial investment, faster go-live, and other benefits.

  • Low Cost
  • Full Functionality
  • Built-In Redundancy
  • Secure Network Transport
  • Full Telecommunications Services Suite
  • High-Bandwidth Colocation Facilities

24/7/365 Service and Support

Infradapt's hosted platform solutions are monitored for high-availability 24/7 and designed to be highly resilient. All hosted solutions include full access to Infradapt's 24-hour help desk and operations center so you'll never have to worry about where to get help when you need it.

 

24/7/365 Managed Services

Infradapt's hosted platform solutions are monitored for high-availability 24/7 and designed with operational resilience in mind. Additionally, all hosted infrastructure solutions include full access to Infradapt's 24-hour help desk and operations center so you'll never have to worry about where to get help when you need it.