Support Solution for Small Business

Infradapt's TotalSupport IMS solution is the perfect fit for small and mid-sized businesses (SMB). Far more economical than hiring in-house staff and much more effective than contracting a typical "break fix" support vendor--Infradapt's support solution is designed to deliver real value.

• 24/7 Support (No Vacations)
• Server, Network, and Application Support
• Proactive Monitoring
• Strategic Insight / Consulting

Alternative to Staffing

If your organization is contemplating hiring an in-house staff member to deal with technology issues, consider hiring an entire department at a lower cost. Infradapt's TotalSupport™ IMS solution is designed precisely to overcome the limitations of typical small business budgets, delivering a solution far more capable and reliable than any entry-level IT hire.

• No need to qualify potential hires.
• No need to pay for benefits and vacations.
• No payroll taxes.
• No need to pay for training.

Always Available

When hiring Infradapt, the advantages over a typical "break fix" provider or sole-proprietor technologist will become immediately clear. With an experienced team that has the depth to support your day-to-day needs as well as respond on-demand to emergencies--whenever they occur.

• No vacations.
• Available by phone and e-mail 24/7.

No Surprises

Typically, small businesses employ technology support only as a last resort after having exhausted internal capabilities. A "break fix" vendor is located and--especially if services are used infrequently--several problems will be uncovered. This approach may contain spending in the short-run but ultimately costs the business much more in poorly-timed demands for capital, system downtime, and lost productivity.

The TotalSupport™ IMS solution is structured to reliably deliver uptime and contain technology spending. Using preventive maintenance, monitoring, and best-practice management methods to support your operation, unexpected spending can be reduced or eliminated.