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The Experience You Need
Infradapt has extensive expertise delivering and maintaining converged voice network solutions. From initial network assessments, application integration, to fully-managed deployment and maintenance, Infradapt has the capability to deliver on the promise of VoIP and exceed expectations.
The engineering team at Infradapt has an unparalleled industry reputation for its effectiveness and experience deploying advanced solutions while overcoming tough challenges. Whether deploying a simple single-location PBX solution using traditional copper or designing an international multi-location MPLS-based solution, Infradapt is the obvious choice.
Cloud and Premise Communications Expertise
Beyond traditional on-site PBX solutions, Infradapt has been a pioneer in the emerging hosted voice platform market--leveraging the flexibility of its cloud computing platform to deliver efficiencies to PBX and contact center services.
VoIP and technologies like virtualization have helped to make cloud-based voice services reliable, efficient, flexible, and cost-effective.
Solution Assessment and Evaluation
Infradapt performs an extensive pre-sale consultation, evaluating existing call flows (if applicable), current trunk and carrier services utilization, as well as disaster recovery and business continuity considerations to develop the most effective solution for your organization's needs.
In most cases, Infradapt is able to eliminate redundancy, reevaluate calling patterns, and ultimately deliver both a platform upgrade and reduce long-term operating costs.
Project Management and Implementation
As part of any deployment, whether on-site or cloud-based, Infradapt's project management team makes sure things go smoothly. A dedicated project manager will be assigned to your project to coordinate logistics, manage schedules, and keep everyone in sync.
Full Life-Cycle Support Services
Infradapt's 24-hour helpdesk is always available to support your telephony needs. Whether a basic configuration question or a carrier outage, our front-line engineers will work with you to diagnose your problem and work with you from start to finish, ensuring speedy resolution.
Periodic strategic consulting to review the effectiveness of your call flow, carrier footprint, and voice platform will ensure that your organization continues to have the most efficient and cost-effective solution in place.
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