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Featured in Business Solutions Magazine — when “MSP” was still a term the industry was learning to spell. Twenty years later: same leadership, same model, same alignment. Infradapt hasn’t been rolled up, restructured, or pivoted away from the customers we started with. The accountability you sign for in 2026 is the same accountability that’s been picking up the phone since 2006.
We serve three groups. Regional small and mid-sized businesses across the Tri-State, with the full IT function delivered locally. Enterprises with internal IT teams that want a co-managed partner for specific functions, including hybrid SOC with a U.S.-jurisdictional response tier, after-hours coverage, escalation depth, and U.S.-based response. And broadcast operators, television and radio stations, and other multi-site groups with telephony and infrastructure purpose-built for the vertical, supporting broadcast clients wherever the stations are located.
Most “private cloud” offerings are reseller arrangements with a hyperscaler. Ours isn’t.
Infradapt operates its own datacenter, its own public IP address space, and its own Autonomous System Number — the network identifiers that mean we route our own traffic, on our own terms, accountable to our own customers. In the Lehigh Valley, we own and operate a fixed wireless infrastructure that functions as an invisible high-throughput backbone across the region, delivering symmetric multi-gigabit connectivity to client sites without depending on a single carrier.
What this means in business terms: when the cloud changes its pricing, your costs don’t move. When a hyperscaler deprecates a feature, your stack doesn’t break. Infrastructure ownership is what makes the fixed fee mathematically possible — and what makes vendor independence structural, not aspirational.
With the E-Rate program, your school may be eligible to receive discounts of up to 90% on technology maintenance and support services, Internet access and telecommunications services. Infradapt is a certified E-Rate provider. We can help you evaluate your needs, implement the technology and then maintain it over time.
COSTARS is the Pennsylvania Commonwealth’s cooperative purchasing program managed by the Department of General Services, Bureau of Procurement. The COSTARS program provides registered local public procurement units (LPPUs), as well as state affiliated entities, tools to do business through the use of a contract established by Department of General Services. Infradapt makes your procurement process simple, reliable and transparent through COSTARS.
Originating in 1982, Pennsylvania Educational Purchasing Program for Microcomputers [PEPPM] is a nationwide cooperative contract created to assist government agencies and educational organizations fulfill their bidding requirements for procurement. Through PEPPM eligible buyers can purchase pre-vetted qualified products and services, saving time and money when compared to an RFP or bidding purchase process.
All-Inclusive Service & Support
Telecom & VoIP Support
Asset & License Management
Proactive System Maintenance
Virtual CIO Services
Hassle-Free Vendor Management
Cybersecurity Monitoring & Management
Backup & Disaster Recovery
24/7 Network & Infrastructure Monitoring
Risk Assessment / Remediation Process
Staff Training / Process Implementation
24 / 7 Monitoring and Incident Response
Gap Analysis / Remediation Report
Compliance Documentation
Hyper Backup Protection
24/7 Video Monitoring
Real-Time Incident Notifications
AI-Enhanced Threat Detection
Cloud & On-Prem Recording Options
Secure Remote Access & Alerts
Integrated Access Control Support
High-Resolution Multi-Site Coverage
Retention Compliance Management
24 / 7 / 365 Unlimited Helpdesk
All Hardware Included
Trouble-Ticketing System Included
Smartphone Included
Office 365 Software Plan Included
Business PBX Included
Private Cloud Included
Managed IT Services Included
Ransomware Protection
Real-Time Cloud Replication
Hyper Backup Protection
High Availability Architecture
Voice High Availability
Quickest Point-in-Time Restores
Secure Data Isolation
Private Tenant AI Processing
Enterprise AI Governance
Encrypted Data Storage
Role-Based Access Controls
Compliance-Aligned AI Usage
Shadow AI Prevention
Audit Logging & Usage Tracking
HD Voice Quality
Mobile & Desktop Softphones
Auto Attendant & IVR
Call Recording & Analytics
Unified Messaging
Scalable Multi-Site Support
Encrypted Voice Security
Unlimited Calling Plans
Advanced Call Routing
No Capital Investment
Quick Provisioning
Flexibility and Elasticity
Private Cloud, Share Nothing
24 / 7 / 365 Monitoring and Alert
Data Bunker Facility
Redundant High-Bandwidth and Power
24/7/365 Monitoring & Support
Hosted, On-Prem, or Hybrid Deployment
Integrated Trouble-Ticketing System
Unlimited IVRs, Voicemail, and Queues
Microsoft Teams & Salesforce Integration
Call Center and Contact Center Ready
Full Telecom Management Included
We take no commissions, kickbacks, or referral fees from the vendors whose products we recommend. We sell our time and our judgment, not someone else’s quota. Our fee is fixed, monthly, locked for the life of the agreement. Our incentive is your continuity. Our model is alignment.
Infradapt operates from Philadelphia and the Lehigh Valley. We offer white glove services across the Tri-State for hands-on managed services, and we rely on remote support and smart hands to support clients across the country for our broadcast and enterprise clients.
