Managed IT Services

Spending money for hardware and software to run your business is intrinsic. Unplanned expenses brought on by device malfunctions or required software upgrades shouldn’t be.

With all-inclusive support and the newest gear available for a single fixed monthly cost, Infradapt provides a completely new and far easier way to consume technology and services.


A Team of Specialists Approach – Yes, IT takes a village!

A single person cannot keep up with the exploding complexity of the technology stack, which includes communications, apps, mobile, and cloud solutions.

Because of this, Infradapt has a group of Business IT Specialists who are trained to manage technology for companies.

 


What are Managed IT Services ?

Infradapt comprehensive offerings allow your organization to access and use the latest software and hardware, as well as Infradapt 24/7 helpdesk, covering all your support needs: Computers, software, phones, and 24-hour support, professionally managed and updated, all for one low price.

Benefits

  • Fixed Fee – Fixed Rate IT
  • Video Conferencing Capable Telephony System – Included
  • Unlimited Calling to the United States – Included
  • Regular Hardware Replacement and Software Upgrades – Included
  • Cloud-Based Solutions– InfraCloud
  • Premise-Based Solutions – InfraPremise
  • E-Mail, DNS and Web Hosting Services – Included
  • E-Mail Virus and Spam Control – Included
  • Monitoring 24x7x365 – Included
  • 24x7x365 Helpdesk – Included
  • State-Of-The-Art Trouble-Ticketing System – Included
  • Secure VPN Access for Remote Users – Included

Learn More

For more information, or to request an on-site demonstration, please contact an Infradapt Solutions Specialist at 1-800-394-2301.


The Latest Technology in Managed IT Services

Few things in business change faster than the technology we use to support our work.

You can always rely on Infradapt to provide you with the most up-to-date tools when you need them, without having to pay more.

A periodic refresh is built into Infradapt’s support program. Your company will receive new computers, laptops, phones, and other tools without having to pay for upgrades.

As some of our clients migrate from on-premises infrastructure to a hybrid configuration and a cloud-based platform, our Total Support Managed Services offer evolves to meet their needs.

 


Managed Services – On Premise, Hybrid, or Cloud

Managed Services from Infradapt Total Support is designed to provide consistent uptime while limiting technology spending. Infradapt is able to offer this solution for a fixed fee by utilizing preventive maintenance, monitoring, and best-practice management methods to support your operation, as well as built-in hardware and software “refreshes.”

As a result, performance is predictable and dependable. Total Support service plans are available for our InfraPremise solutions, which are designed for clients who prefer to keep all of their IT assets in-house and on-site; Total Support service plans are also available for our hybrid solutions, which are designed for clients who want to gradually introduce cloud services while maintaining a significant on-site infrastructure.


Managed Service Includes:

[one_half]

All-Inclusive Service and Support

  • 24x7x365 Helpdesk
  • Remote Support and Remote Assistance
  • On-site Support as Needed
  • Parts Replacement Services
  • State-Of-The-Art Trouble-Ticketing System
  • iPhone, Blackberry, Android and Windows Smartphone Support

[/one_half]

[one_half]

Proactive Maintenance

  • 24x7x365 Monitoring and Alert System
  • Mission Critical Server Performance Alerts
  • Mission Critical Services Availability Alerts
  • Patch Management
  • Disk Clean-Ups

[/one_half]

[one_half]

Virtual CIO

  • Quarterly Technology Reviews and Future Proofing
  • Technology Consulting and Engineering
  • Project Management of On-Site Implementations
  • Proof of Concept / Lab Testing
  • Annual Telco Audits
  • Loaner Equipment
  • Training Facilities
  • Disaster Recovery Facilities

[/one_half]

[one_half]

Hassle Free Vendor Management

  • Line Of Business Applications
  • Telecom and Internet Service Providers
  • Web Site Consultants/Companys
  • Copiers and Printers
  • Phone System Vendors

[/one_half]

 

[one_half]

Cyber Security Management

  • Desktop Anti-Virus Automatic Updates
  • Spyware, Botnets and Phishing Protection
  • E-Mail Virus and Spam Control
  • Web Content Filtering and Reporting
  • E-Mail Archiving and E-Mail Continuity
  • Firewall Management
  • Secure VPN Access Management

[/one_half]

[one_half]

Backup and Disaster Recovery

  • Automatic Hourly Backups
  • Data Secured in Three Places
  • Automated Nightly Data Transfer Off-site
  • Backup Verification and Reporting
  • 24x7x365 Backup Failure Monitoring and Notification

[/one_half]


Mitigate Your RISK, With Infradapt’s Comprehensive Offers

In addition to traditional IT offerings, Infradapt developed InfraCloud, a Cloud-Based Fixed Rate offering, and InfraPremise, a Premises-Based Fixed Rate and comprehensive offering that includes all hardware, software, and services to meet your specific needs.

Infradapt, unlike other companies that only broker or resell third-party cloud services, manages our own distributed cloud-based infrastructure, which is available to all of our customers in addition to third-party public cloud services.

The more Infradapt infrastructure services you use, the more risk associated with IT you transfer to Infradapt.

Redundant Internet, Fire Suppression, Redundant Power, Redundant HVAC, Physical Security, Data Backup, Dust Control, and other features keep InfraCloud safe.

Infradapt Foundation Offerings

Benefits

  • Fixed Fee – Fixed Rate IT
  • Video Conferencing Capable Telephony System – Included
  • Unlimited Calling to the United States – Included
  • Regular Hardware Replacement and Software Upgrades – Included
  • Cloud-Based Solutions– InfraCloud
  • Premise-Based Solutions – InfraPremise
  • E-Mail, DNS and Web Hosting Services – Included
  • E-Mail Virus and Spam Control – Included
  • Monitoring 24x7x365 – Included
  • 24x7x365 Helpdesk – Included
  • State-Of-The-Art Trouble-Ticketing System – Included
  • Secure VPN Access for Remote Users – Included

InfraCloud – Specific Benefits

  • 24x7x365 Monitoring and Alert System – Included
  • 24x7x365 Helpdesk – Included
  • Total Support – Included
  • Redundant Bandwidth – Included
  • Data Bunker Facility – Included
  • Redundant Power Generation – Included
  • Private Cloud – True Privacy Isolation – Included
  • Complete Control over Servers – Included
  • Proactive Maintenance – Included
  • Backups and Disaster Recovery – Included
  • Complete Network Administration – Included

 


Infradapt is a Dell, Digium, Polycom, Adtran, Cisco and Ruckus Partner, VMware Solution Provider and Microsoft Cloud Services Provider. All partner products and solutions are available to our clients in a Fixed Rate monthly model.


Learn More

Contact an Infradapt Solutions Specialist online or call 1-800-394-2301 to explore how Infradapt can optimize your data and communications infrastructure and maximize your company’s productivity.[three_fourth][/three_fourth]