REMOTE SUPPORT ACCESS

SUPPORT & TELEPHONE ACCESS INFORMATION

If you are calling for technical support from an unrecognized phone number, you will need to enter your company’s identification number when prompted. (To have your telephone number added for automatic identification, choose yes when prompted or ask the Infradapt representative when calling.) Support service customers have access to Infradapt’s real-time customer portal where tickets can be monitored and reports on telephone support consumption can be retrieved.

Direct: +1-484-546-2001
Alternate: +1-215-525-7001
Toll-Free: 1-800-394-2301 option 2

Click the button below to view our Frequently Asked Questions page.

SUPPORT TOOL

SUPPORT & TELEPHONE ACCESS INFORMATION

If you are calling for technical support from an unrecognized phone number, you will need to enter your company’s identification number when prompted. (To have your telephone number added for automatic identification, choose yes when prompted or ask the Infradapt representative when calling.)

OUR SERVICES

Managed IT Services

All Inclusive Service and Support
IT Support
Telecom Support
Proactive Maintenance
Virtual CIO
Hassle Free Vendor Management
Cyber Security Management Backup and Disaster Recovery

Cyber security and cyber liability protection

Risk Assessment / Remediation Process
Staff Training / Process Implementation
24 / 7 Monitoring and Incident Response
Gap Analysis / Remediation Report
Compliance Documentation
Hyper Backup Protection

Outsourced IT For Small to Medium-Sized Businesses

24 / 7 / 365 Unlimited Helpdesk
All Hardware Included
Trouble-Ticketing System Included
Smartphone Included
Office 365 Software Plan Included
Business PBX Included
Private Cloud Included
Managed IT Services Included

Business Continuity & disaster recovery

Ransomware Protection
Real-Time Cloud Replication
Hyper Backup Protection
High Availability Architecture
Voice High Availability
Quickest Point-in-Time Restores

Outsources Telephony for Enterprises

24 / 7 / 365 Monitoring and Support
Hosted, Premise or Hybrid
Trouble-Ticketing System Included
Unlimited IVRs, VMs, and Queues
Skype and Salesforce Integration
Call Center / Contact Center Ready
High Availability Included
Telecom Management Included

Private Hybrid Cloud

No Capital Investment
Quick Provisioning
Flexibility and Elasticity
Private Cloud, Share Nothing
24 / 7 / 365 Monitoring and Alert
Data Bunker Facility
Redundant High-Bandwidth and Power

WE BUILD STRATEGY

Outdated technology limiting your productivity?

In need of more organized business infrastructure?

Feeling limited by the restrictions of your current systems?

WE CAN HELP.

No matter the issues your company faces, when it comes to technology and information, Infradapt is here to help. Start by scheduling your free consultation, and we’ll work together to determine how Infradapt can help keep your business running smoothly, efficiently, and productively.

SCHEDULE YOUR

FREE CONSULTATION