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Scranton companies are working hard to grow in an increasingly digital world where every minute of downtime or vulnerability can cost real money. Infradapt’s Co-Managed IT Services give your internal IT department a powerful ally in managing today’s complex technology environment. With 30 additional IT professionals at your side, you gain access to advanced cybersecurity defense, compliance support, system optimization, and on-demand expertise. We handle critical functions like endpoint protection, server management, and patch deployment while your team focuses on the strategic work that drives growth. The result is faster issue resolution, stronger security, and a dependable IT partnership that scales with your business.
Co-Managed IT Support is a powerful, collaborative partnership designed specifically for Small and Midsize Businesses (SMBs) that already have an internal IT person or team. It’s not about replacing your existing staff; it's about making them stronger, more effective, and fully supported. We act as a seamless extension of your team, providing specialized expertise, advanced tools, and a reliable safety net.
This flexible IT co-management model allows your business to retain control over strategic decisions while leveraging our comprehensive resources to share the workload, enhance security, and scale your support.
Your internal IT team is essential,they understand your business and culture better than anyone. Our Co-Managed IT partnership allows them to keep their high-value, strategic focus while we jump in to handle the tasks that slow them down. This means your IT budget is utilized more efficiently, converting mundane maintenance into strategic growth.
For growing companies, a single IT person can quickly become overwhelmed. Co-Managed IT Services fill critical gaps in expertise, coverage, and tools, transforming your single-point-of-failure IT department into a resilient, enterprise-grade operation. We are literally here to have your existing IT person's back.
Choosing an IT co-management partner is about trust. We are dedicated to supporting your existing team, not undermining them. We bring the expertise, tools, and peace of mind necessary for your IT department to thrive.
Our Co-Managed IT plans are custom-designed based on your specific needs, the current size of your internal team, and which responsibilities you want to offload. Our process for a co-managed partnership is simple and transparent.
Fully Managed IT means we take over all IT responsibility. Co-Managed IT is a partnership where we work with your existing internal staff, sharing the workload and providing backup support, advanced tools, and specialized expertise.
Absolutely not. The goal of Co-Managed IT Support is to empower your existing IT person or team, not replace them. We are an extension of your team, providing the resources they need to succeed and to focus on high-impact projects.
We typically handle repetitive, time-consuming tasks like 24/7 monitoring, patch management, routine maintenance, and all Tier 1 and 2 help desk tickets, allowing your internal staff to focus on strategic work.
Yes. Your IT staff gets direct access to our enterprise-grade management, monitoring, and ticketing platforms. This ensures complete transparency and seamless collaboration on every system.
Security is a shared responsibility. We deploy advanced tools like Managed Detection and Response (MDR) and our Security Operations Center (SOC) to back up your internal team, providing a high level of cybersecurity that is typically out of reach for SMBs.
We offer Virtual CIO (vCIO) services to your IT manager. We provide strategic guidance, help with technology budgeting, vendor management, and create a long-term IT roadmap aligned with your business goals.
We provide business continuity. If your IT person is unavailable, our full team is already familiar with your systems and can seamlessly take over all duties, ensuring your business never misses a beat.
Yes, it's ideal. Co-Managed IT offers the flexibility and scalability an SMB needs. You can grow your technical capability on demand without the high cost and difficulty of recruiting and hiring more specialized staff.
Our onboarding process is fast and non-disruptive. After the initial assessment and planning phase, we can deploy our monitoring and security agents within a few days, giving your team immediate access to our helpdesk and tools.
Absolutely. The core benefit of co-management is customization. We tailor the service—from outsourced help desk hours to specific security tools—to perfectly complement your internal team’s strengths and fill their specific resource gaps.
Learn More About Co-Managed IT
Contact an Infradapt Solutions Specialist online or call 1-800-394-2301 to explore how our Co-Managed IT support can strengthen your internal team.
