EYES ON GLASS MONITORING

Don’t leave your company’s security to chance.

Cybercrime is a relentless, 24/7 threat. Cybercriminals often strike during off-hours when monitoring is low, increasing the risk of successful breaches.

For example, a Friday evening attack can give cybercriminals a whole weekend to infiltrate networks, steal data, and cause damage. By Monday, the impact could be severe. This highlights the critical need for round-the-clock network monitoring. Continuous vigilance allows for immediate detection and response to attacks, minimizing potential damage to your organization, no matter when the cybercriminals strike.

Contact us today to schedule a comprehensive security review and safeguard your infrastructure against potential threats.

THE CRITICAL ROLE OF SECURITY OPERATIONS CENTERS (SOC)

Recognizing and taking swift action upon detecting a security breach is crucial for mitigating potential harm. The more time a hacker spends undetected within your network, the greater the risk of extensive damage. Therefore, many businesses have acknowledged the significance of creating and operating a dedicated Security Operations Centre (SOC).

A SOC consists of a group of cybersecurity experts who are tasked with the continuous surveillance of your digital landscape. Their primary role is to identify potential breaches by scrutinizing a broad spectrum of data points from your organization’s networks, servers, endpoints, databases, apps, websites, and other systems. With the appropriate procedures and tools, SOCs can be highly efficient in spotting any irregularities that could indicate suspicious activities.

For a SOC to function effectively, it requires a variety of security professionals, beginning with Tier 1 responders. These are the people who monitor, categorize, and prioritize all the data collected from across the environment. Any irregularities are then forwarded to Tier 2 security investigators for more in-depth analysis. A Tier 3 advanced analyst might also be needed to discover complex concealed threats. Naturally, managers are also needed to operate the SOC, while security engineers are required to ensure the SOC architecture and setup is accurate.

CHALLENGES OF SETTING UP AND OPERATING A SOC

Skilled Personnel
The individuals needed to run a SOC, who are the ‘eyes on glass’ continually monitoring your network, include analysts, administrators, incident responders, and SOC managers Even though automation and machine learning can handle a significant portion of the workload, human intelligence and intervention are vital for addressing irregularities, analyzing trends, and responding to incidents. It’s crucial to hire qualified cybersecurity professionals with specialized skills such as threat hunting, incident response, and forensic analysis to build and maintain an effective SOC.

Coverage and Operational Model
The second major challenge is providing continuous, round-the-clock coverage. Many SOCs face limitations in operating on a 24/7 basis. This gap in constant vigilance can lead to significant risks, as cybersecurity threats don’t adhere to standard working hours. Incidents that happen during nights, weekends, or holidays may go unnoticed and unaddressed if the SOC isn’t functioning full-time.

Moreover, the scope of monitoring in some SOCs doesn’t always extend to every aspect of an organization’s IT environment. Comprehensive coverage of the entire IT ecosystem is crucial for effective cybersecurity. This includes networks, servers, endpoints, databases, applications, and other systems. A SOC that doesn’t monitor all these areas leaves potential vulnerabilities exposed, creating opportunities for cyber threats to infiltrate unnoticed. Addressing these coverage gaps, both in terms of time and IT infrastructure, is essential for bolstering an organization’s defense against evolving digital threats.

Costs
The establishment and operation of a SOC can be costly, requiring substantial investment in personnel, technology, and infrastructure. A survey by the Ponemon Institute indicates that an average SOC costs around 2.86 million annually. Considering the costs of hiring and training SOC analysts and maintaining SOC infrastructure, the expenses can quickly grow. Smaller organizations may find it difficult to justify the cost, while larger organizations may face budget constraints.

Technology
A Cyber Security Operations Center (SOC) relies heavily on its technological framework, which includes tools for monitoring network activity, detecting threats, and conducting data analysis. Essential components of this framework are diverse, ranging from Security Information and Event Management (SIEM) systems to intrusion detection tools. While acquiring these technologies can be costly and integrating them challenging, they are crucial for SOC operations.

Equally vital to a SOC are its operational processes, including policies, procedures, and guidelines. Effective incident response, threat intelligence, and vulnerability management processes are key to rapid and efficient incident management. Implementing and regularly updating elements like incident response playbooks and cyber recovery procedures ensures the SOC’s continued effectiveness. Without these integrated technologies and processes, a SOC’s ability to function optimally is hindered.

OUR SERVICES

Managed IT Services

All Inclusive Service and Support
IT Support
Telecom Support
Proactive Maintenance
Virtual CIO
Hassle Free Vendor Management
Cyber Security Management Backup and Disaster Recovery

Cyber security and cyber liability protection

Risk Assessment / Remediation Process
Staff Training / Process Implementation
24 / 7 Monitoring and Incident Response
Gap Analysis / Remediation Report
Compliance Documentation
Hyper Backup Protection

Outsourced IT For Small to Medium-Sized Businesses

24 / 7 / 365 Unlimited Helpdesk
All Hardware Included
Trouble-Ticketing System Included
Smartphone Included
Office 365 Software Plan Included
Business PBX Included
Private Cloud Included
Managed IT Services Included

Business Continuity & disaster recovery

Ransomware Protection
Real-Time Cloud Replication
Hyper Backup Protection
High Availability Architecture
Voice High Availability
Quickest Point-in-Time Restores

Outsources Telephony for Enterprises

24 / 7 / 365 Monitoring and Support
Hosted, Premise or Hybrid
Trouble-Ticketing System Included
Unlimited IVRs, VMs, and Queues
Skype and Salesforce Integration
Call Center / Contact Center Ready
High Availability Included
Telecom Management Included

Private Hybrid Cloud

No Capital Investment
Quick Provisioning
Flexibility and Elasticity
Private Cloud, Share Nothing
24 / 7 / 365 Monitoring and Alert
Data Bunker Facility
Redundant High-Bandwidth and Power

WE BUILD STRATEGY

Outdated technology limiting your productivity?

In need of more organized business infrastructure?

Feeling limited by the restrictions of your current systems?

WE CAN HELP.

No matter the issues your company faces, when it comes to technology and information, Infradapt is here to help. Start by scheduling your free consultation, and we’ll work together to determine how Infradapt can help keep your business running smoothly, efficiently, and productively.