Careers | IT Support - Managed Services - Lehigh Valley, Philadelphia

Our people is our most important asset!

Working at Infradapt

Benefits

Infradapt offers a generous benefit program including group health coverage, life insurance, mileage reimbursement, child care assistance, and many other perks.

Mentoring

At Infradapt our mentoring program is designed to help young professionals find their way in the field by working closely with senior and lead technicians, as well as a variety of levels of management and personnel at customer sites. Ultimately, we seek to create an environment where “cross pollination” is the norm and creativity knows no boundaries.

Experience

Infradapt’s customers span a variety of industries including healthcare, finance, engineering, manufacturing, private equity, insurance, and many more. Exposure to such diversity of small and medium-sized businesses allowed us to become familiar with a broad range of vertical industry applications. We learned that while unique, business environments are quite similar.

Contact

Contact Infradapt online or call 1-800-394-2301. Our people is our most important asset!


Positions at Infradapt

Browse by Category

Sales

Insides Sales Support
Inside Sales Support works with the sales team to build proposals and quotes, compile pricing from distributors, use internal tools to price technical SOW’s, and provide follow-up to the sales team and customers.

Requirements

  • The ideal candidate will have two or more years of College education, and two or more years of prior related work experience.
  • Experience in telecommunications, voice/data networking, local number portability, and project management is a plus.
  • Prior Helpdesk or Desktop Support experience a plus
  • Demonstrated experience in working with team members.
  • Experience with Connectwise PSA software is a plus.
  • Experience with Quotewerks quote generation software is a plus
  • Microsoft, Cisco, CompTIA, and Vendor Product certifications a plus
  • Excellent verbal/written communications skills and customer service skills.
  • Professional, accountable, reliable, and driven.
  • A desire to overcome day-to-day obstacles and challenges to complete assigned tasks.
  • Experience with desktop software (Microsoft Excel, Word, Outlook, etc…) required.

Location: Lehigh Valley, PA

Apply now

Account Executive
This is an excellent commission and career growth opportunity for the successful candidate. Prior B2B sales experience is required, along strong communication and prospecting skills and the eagerness to learn technology products and services.

Requirements:
Bachelor’s degree in Sales and Marketing or equivalent work experience.
The ability to work flexible hours and to travel.
Valid driver’s license.

Location(s): Philadelphia, Lehigh Valley, PA

Apply now


Engineering

Network Engineer
Designs, implements and supports large scale network projects. Manages all phases of strategic network projects as assigned, managing and delegating workload as appropriate. Applies approved network designs to complex strategic projects. Adapt and recommend standards to new opportunities Work closely with Engineering to design new standard network solutions.

Requirements:
BS in Computer Science related field with 5-7 years network design, implementation and support experience.
Advanced Cisco certification preferred.
Must be adept at the use of common network admin and design tools.
Must have thorough knowledge with common protocols TCP/IP (telnet, SSH, SMTP)
Excellent communication skills, ability to multi-task, proactive in achieving objectives and deadlines.

Location(s): Philadelphia, Lehigh Valley, PA

Apply now

Helpdesk Technician
Infradapt is looking for help desk support representatives. In this role you will be responsible for providing technical support for end users both hardware and software problems using MS Windows XP/Vista/7 environment. You will handle and resolve all end user issues over the phone. Responsibilities will include, solving problems and escalation of level 2 calls.

Requirements:
Candidates must have excellent customer service skills and the ability to extract information end user to resolve computer related hardware/software issues. Experience using remote access tools including VNC is recommended.

Location(s): Lehigh Valley, PA

Apply now

Intern
Positions available for qualified students seeking internship opportunities include software (web application) development, network operations assistants, and general office assistants.

  • Software positions require completion of related coursework or equivalent experience.
  • All positions require application software experience (MS Word, Excel, etc.)

Location(s): Lehigh Valley, PA

Apply now


Operations

Intern
Positions available for qualified students seeking internship opportunities include software (web application) development, network operations assistants, and general office assistants.

  • Software positions require completion of related coursework or equivalent experience.
  • All positions require application software experience (MS Word, Excel, etc.)

Location(s): Lehigh Valley, PA

Apply now


Human Resources

N/A
No Postings at this time.


Accounting

N/A
No Postings at this time.


Marketing

Intern
Positions available for qualified students seeking internship opportunities include software (web application) development, network operations assistants, and general office assistants.

  • Software positions require completion of related coursework or equivalent experience.
  • All positions require application software experience (MS Word, Excel, etc.)

Location(s): Lehigh Valley, PA

Apply now