Outsourced IT for Businesses


Solutions

A Revolution in IT – Fixed Rate; No Surprises.

Spending money for hardware and software to run your business is a fact of life. Unscheduled spending because of hardware failures or forced software upgrades should not be.

Infradapt offers a brand new and much simpler way to consume technology and services: all-inclusive support and the latest hardware for a single fixed monthly fee.

Program Overview

Infradapt comprehensive offerings allow your organization to access and use the latest software and hardware, as well as Infradapt 24×7 helpdesk, covering all your support needs: Computers, software, phones, and 24-hour support, professionally managed and updated, all for one low price.

The Latest Technology

Few things in business change more quickly than the technology we rely on to support our work.

With Infradapt, you can always be sure that you will have access to the latest tools when you want them without having to pay more.

Built into Infradapt’s support program is a periodic refresh. Here your organization will automatically receive new computers, laptops, phones, and other tools without paying more for upgrades.

As some of our clients choose to migrate from on-site infrastructure to a hybrid configuration, and to a cloud-based platform, our Total Support Managed Services offer evolves right alongside the needs of our customers.

Mitigate Your RISK, With Infradapt’s Comprehensive Offers

In addition to traditional IT offers, Infradapt developed InfraCloud our Cloud-Based Fixed Rate offering and InfraPremise our Premise-Based Fixed Rate and comprehensive offers that include all hardware, software, and services to satisfy your specific needs.

Unlike other companies that broker or resell third party cloud services; at Infradapt we manage our own distributed cloud based infrastructure made available to all of our customers.

The more Infradapt infrastructure services you use, the more you transfer the risk associated with IT to Infradapt.

InfraCloud is fully protected with: Redundant Internet, Fire Suppression, Redundant Power, Redundant HVAC, Physical Security, Data Backup, Dust Control and much more.

Infradapt Foundation Offerings

(Click to Zoom)

Benefits

  • Fixed Fee – Fixed Rate IT
  • Video Conferencing Capable Telephony System – Available
  • Unlimited Calling to the United States – Available
  • Regular Hardware Replacement and Software Upgrades – Included
  • Cloud-Based Solutions– InfraCloud
  • Premise-Based Solutions – InfraPremise
  • E-Mail, DNS and Web Hosting Services – Included
  • E-Mail Virus and Spam Control – Included
  • Monitoring 24x7x365 – Included
  • 24x7x365 Helpdesk – Included
  • State-Of-The-Art Trouble-Ticketing System – Included
  • Secure VPN Access for Remote Users – Included

InfraCloud – Specific Benefits

  • 24x7x365 Monitoring and Alert System – Included
  • 24x7x365 Helpdesk – Included
  • Total Support – Available for SS-IaaS – Included with FS-IaaS
  • Redundant Bandwidth – Included
  • Data Bunker Facility – Included
  • Redundant Power Generation – Included
  • Private Cloud – True Privacy Isolation – Included
  • Complete Control over Servers – Included
  • Proactive Maintenance – Included
  • Backups and Disaster Recovery – Included
  • Complete Network Administration – Included

Managed Services – On Premise, Hybrid, or Cloud

Infradapt’s Managed Services Total Support solution is structured to reliably deliver up-time and contain technology spending. Using preventive maintenance, monitoring, and best-practice management methods to support your operation, as well as built-in hardware and software “refreshes”, Infradapt is able to offer this solution for a fixed fee.

The result is predictable and reliable performance. Total Support service plans are available for InfraPremise solutions designed to our clients who prefer to retain all of their IT assets in-house and on-site; Total Support service plans are also available for our hybrid solutions to clients who wish to introduce cloud services at a measured pace while retaining a significant on-site infrastructure.

Managed Service Offerings

All-Inclusive Service and Support

  • 24x7x365 Helpdesk
  • Remote Support and Remote Assistance
  • On-site Support as Needed
  • Parts Replacement Services
  • State-Of-The-Art Troble-Ticketing System
  • iPhone, Blackberry, Android and Windows Smartphone Support

Proactive Maintenance

  • 24x7x365 Monitoring and Alert System
  • Mission Critical Server Performance Alerts
  • Mission Critical Services Availability Alerts
  • Patch Management
  • Disk Clean-Ups

Hassle Free Vendor Management

  • Line Of Business Applications
  • Telecom and Internet Service Providers
  • Web Site Consultants/Companys
  • Copiers and Printers
  • Phone System Vendors

Virtual CIO

  • Quarterly Technology Reviews and Future Proofing
  • Technology Consulting and Engineering
  • Project Management of On-Site Implementations
  • Proof of Concept / Lab Testing
  • Anual Telco Audits
  • Loaner Equipment
  • Training Facilities
  • Disaster Recovery Facilities

Edge Security Management

  • Desktop Anti-Virus Automatic Updates
  • Spyware, Botnets and Phishing Protection
  • E-Mail Virus and Spam Control
  • Web Content Filtering and Reporting
  • E-Mail Archiving and E-Mail Continuity
  • Firewall Management
  • Secure VPN Access Management

Backup and Disaster Recovery

  • Automatic Hourly Backups
  • Data Secured in Three Places
  • Automated Nightly Data Tranfer Off-site
  • Backup Verification and Reporting
  • 24x7x365 Backup Failure Monitoring and Notification

Featured Software and Applications

  • Microsoft Office, Exchange, E-Mail and Skype for Business
  • Microsoft Windows Server and SQL Server
  • Microsoft Windows VDI as Pooled Desktops, Personal Desktops, and Remote Desktop Sessions (formerly Terminal Services)
  • Full-Featured PBX with Digium or Polycom Telephones and Video Conference
  • Line of Business Applications

Infradapt is a Microsoft, Dell, Digium, Polycom, Adtran, Cisco, VMware and Presence Technologies Partner and Solution Provider. All partner products and solutions are available to our customers in and Fixed Rate monthly model.
Please consult an Infradapt Solution Specialist for any specific product needs.

Learn More

For more information, or to request an on-site demonstration, please contact an Infradapt Solutions Specialist at 1-800-394-2301.