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The Wallenpaupack Area School District, committed to “excellence for all students,” can now focus on that mission rather than technology hiccups. Management aimed to navigate the myriad technology options, ultimately selecting Infradapt from 16 competing telecommunication providers. Infradapt’s unique ability to develop a truly flexible and customized solution set them apart.
The challenge involved implementing a multi-faceted project to upgrade the technology infrastructure, increasing productivity and enhancing personalized learning capabilities throughout the district’s six locations with 530 endpoints.
The existing 15-year-old Avaya Definity Phone System had fiber connections but limited and malfunctioning features, minimal security, and backup. There was a need for a redundant and resilient phone system solution to address these issues.
To address the challenges, the goal was to migrate towards an innovative, reliable system that improved connectivity and collaboration both onsite and across the six locations. The antiquated system with limited functions and no backup caused unnecessary downtime and unexpected costs. The solution involved a brand new VoIP phone system with Asterisk and SIP Trunking with PRI connectivity. Advanced features such as Paging Integration, Find me-Follow me, and Visual Voicemail were introduced. Redundant cloud backup ensured survivability, while site-to-site integration, call tracing and tracking with FXO & FXA support, enhanced visibility and reporting, and E911 capabilities were also implemented.
The upgraded system greatly enhanced the school district’s infrastructure by introducing four levels of redundancy, significantly improving the reliability and resilience of the phone and communication network. In addition to the technological advancements, the district benefited from a substantial 40% cost savings in monthly recurring expenses, making the solution more cost-effective in the long run. This new system also provided a higher level of control and visibility, enabling better management of resources and communication across all six locations.
The transition from no redundancy to four levels of redundancy was a major achievement, ensuring uninterrupted communication and collaboration for the school district.
