Working at Infradapt

Benefits

Infradapt offers a generous benefit program including group health coverage, life insurance, mileage reimbursement, child care assistance, and many other perks.

Mentoring

At Infradapt our mentoring program is designed to help young professionals find their way in the field by working closely with senior and lead technicians, as well as a variety of levels of management and personnel at customer sites. Ultimately, we seek to create an environment where “cross pollination” is the norm and creativity knows no boundaries.

Experience

Infradapt’s customers span a variety of industries including healthcare, finance, engineering, manufacturing, private equity, insurance, and many more. Exposure to such diversity of small and medium-sized businesses allowed us to become familiar with a broad range of vertical industry applications. We learned that while unique, business environments are quite similar.

Contact

Contact Infradapt online or call 1-800-394-2301. Our people is our most important asset!

Positions at Infradapt

Select from Category

Sales / Internal Sales

Insides Sales Support Inside Sales Support works with the sales team to build proposals and quotes, compile pricing from distributors, use internal tools to price technical SOW’s, and provide follow-up to the sales team and customers.

Requirements

• The ideal candidate will have two or more years of College education, and two or more years of prior related work experience.
• Experience in telecommunications, voice/data networking, local number portability, and project management is a plus.
• Prior Helpdesk or Desktop Support experience a plus
• Demonstrated experience in working with team members.
• Experience with TigerPAW, Autotask or Connectwise PSA software is a plus.
• Experience with Quosal, Quotewerks or similar quote generation software is a plus
• Microsoft, Cisco, CompTIA, and Vendor Product certifications a plus
• Excellent verbal/written communications skills and customer service skills.
• Professional, accountable, reliable, and driven.
• A desire to overcome day-to-day obstacles and challenges to complete assigned tasks.
• Experience with desktop software (Microsoft Excel, Word, Outlook, etc…) required.
• Desire to progress on a Sales Career.

Location: Lehigh Valley, PA
Apply now
 
 

Outside Sales / Account Executive

Account Executive This is an excellent commission and career growth opportunity for the successful candidate. Prior B2B sales experience is required, along strong communication and prospecting skills and the eagerness to learn technology products and services.

Requirements:

• The ideal candidate will have a Bachelor’s degree in Business or Sales and Marketing or equivalent work experience.
• Experience in telecommunications, voice/data networking, local number portability, and project management is a plus.
• Prior Helpdesk or Desktop Support experience a plus
• Demonstrated experience in working with team members.
• Experience with TigerPAW, Autotask or Connectwise PSA software is a plus.
• Experience with Quosal, Quotewerks or similar quote generation software is a plus
• Microsoft, Cisco, CompTIA, and Vendor Product certifications a plus
• Excellent verbal/written communications skills and customer service skills.
• Professional, accountable, reliable, and driven.
• A desire to overcome day-to-day obstacles and challenges to complete assigned tasks.
• Experience with desktop software (Microsoft Excel, Word, Outlook, etc…) required.
• The ability to work flexible hours and to travel.
• Valid driver’s license.

Location(s): Philadelphia, Lehigh Valley, PA
Apply now
 
 

Administrative Assistant

Administrative Assistant The administrative assistant works with the sales team to build proposals and quotes, compile pricing from distributors, use internal tools to price technical SOW’s, and provide follow-up to the sales team and customers.

Requirements

• The ideal candidate will have two or more years of College education, and two or more years of prior related work experience.
• Experience in telecommunications, voice/data networking, local number portability, and project management is a plus.
• Prior Helpdesk or Customer Service experience a plus
• Demonstrated experience in working with team members.
• Experience with TigerPAW, Autotask or Connectwise PSA software is a plus.
• Experience with Quosal, Quotewerks or similar quote generation software is a plus
• Microsoft, Cisco, CompTIA, and Vendor Product certifications a plus
• Excellent verbal/written communications skills and customer service skills.
• Professional, accountable, reliable, and driven.
• A desire to overcome day-to-day obstacles and challenges to complete assigned tasks.
• Experience with desktop software (Microsoft Excel, Word, Outlook, etc…) required.

Location: Lehigh Valley, PA
Apply now
 
 

Engineering

Network Engineer Designs, implements and supports large scale network projects. Manages all phases of strategic network projects as assigned, managing and delegating workload as appropriate. Applies approved network designs to complex strategic projects. Adapt and recommend standards to new opportunities Work closely with Engineering to design new standard network solutions.

Requirements:

• BS in Computer Science related field with 5-7 years network design, implementation and support experience.
• Advanced Cisco certification or equivalent experience.
• VMware certification or equivalent experience.
• Linux / BSD certification or equivalent experience.
• TDM Telephony, IP Telephony, VoIP or equivalent experience.
• Microwave and Wi-Fi technology or equivalent experience.
• Must be proficient with common network admin and design tools.
• Must have thorough knowledge of common TCP/IP protocols (Telnet, SSH, SMTP, SNMP, SIP, H323)
• Must have thorough knowledge of Layer2, Layer3 and Layer7 devices (routing, switching, load-balancing and proxing)
• Excellent communication skills, ability to multi-task, proactive in achieving objectives and deadlines.

Location(s): Philadelphia, Lehigh Valley, PA
Apply now
 
 

Helpdesk Technician

Helpdesk Technician Infradapt is looking for help desk support representatives. In this role you will be responsible for providing technical support for end users both hardware and software problems using MS Windows environment. You will handle and resolve all end user issues over the phone. Responsibilities will include, solving problems and escalation of level 2 calls.

Requirements:

• Candidates must have excellent customer service skills and the ability to communicate with end user to resolve computer related hardware/software issues.
• Experience using remote access tools is required.
• Must have thorough knowledge of common TCP/IP protocols (Telnet, SSH, SMTP, HTML, IMAP, MAPI)

Location(s): Lehigh Valley, PA
Apply now
 
 

Operations

Intern Positions available for qualified students seeking internship opportunities include software (web application) development, network operations assistants, and general office assistants.

• Software positions require completion of related coursework or equivalent experience.
• All positions require application software experience (MS Word, Excel, etc.)

Location(s): Lehigh Valley, PA
Apply now
 
 

Human Resources

N/A No Postings at this time.
Location(s): Lehigh Valley, PA
 
 

Accounting

Administrative Assistant The accounting administrative assistant works with the accounting team to verify the accuracy of billing, proposals and quotes. Works with vendors and use internal tools to follow the progress of ongoing projects. Provide interface between sales and vendors as well as clients and Infradapt.

Requirements

• The ideal candidate will have two or more years of College education, and two or more years of prior related work experience.
• Experience in telecommunications, voice/data networking, local number portability, and project management is a plus.
• Prior Helpdesk or Custumer Service experience a plus
• Demonstrated experience in working with team members.
• Experience with TigerPAW, Autotask or Connectwise PSA software is a plus.
• Experience with Quosal, Quotewerks or similar quote generation software is a plus
• Experience with PeachTree, SAGE, Quickbooks, or similar accounting software is a plus
• Excellent verbal/written communications skills and customer service skills.
• Professional, accountable, reliable, and driven.
• A desire to overcome day-to-day obstacles and challenges to complete assigned tasks.
• Experience with desktop software (Microsoft Excel, Word, Outlook, etc…) required.

Location: Lehigh Valley, PA
Apply now
 
 

Marketing

N/A No Postings at this time.
Location(s): Lehigh Valley, PA
Apply now
 
 

Internship

Internship Positions available for qualified students seeking internship opportunities include software (web application) development, network operations assistants, and general office assistants.

• Software positions require completion of related coursework or equivalent experience.
• All positions require application software experience (MS Word, Excel, etc.)

Location(s): Lehigh Valley, PA
Apply now